Very impressed with my first visit. Office was clean & neat. Was greeted immediately by the lady at the front desk. I only waited 5-to 10 minutes to be called back. Everyone was very professional, yet sociable. I felt very comfortable and every procedure was explained to me in advance. Dr. Billingsley explained everything to me in detail and answered all my questions. There was no pressure to buy glasses from Carolina Eye. They will be my eye doctor in the future and I even recommended to my husband.
Dr. Nicol Apple was wonderful. She was very professional, well experienced, described her work as the process evolved and gave understandable explainations of her findings. Dr. Apple and support staff were all conversational and tollerated my odd Scandinavian humor (bad jokes) goodnaturedly.Support staff conducted my new patient intake quickly and smoothly. This the best of my many new patient intakes since moving to North Carolina 14 months ago. The facilities are large and confusing to navigate without instructions from staff. The correct enterence is not well identified at parking lot entrance.Because of the size of the facility they may not be appropriate for all senior citizens, but they get my highest recommedations.
I have Fuch's disease. Dr. French has been seeing me for some time to know when he needed to do a partial corneal transplant. He explains processes and answers my questions. Those who assist him are pleasant and friendly just as he is. I am grateful for the success of my recent transplant and look forward to the the transplant for the other eye.
Once I got back to surgery everything went great. They were efficient and meticulous. The wait time before surgery was entirely too long. I arrived at 6:30am as instructed and got called to surgery at 11:30. By this time I was NPO 11and 1/2 hours. Dr. Fakadej did a great job and other than the excessive wait time I was very happy with the process.