Great experience. Very thorough and all business. No pampering, just get the job done and keep the patient moving through the process. Just the way I like it.
From a patient standpoint the care and support was excellent. I was there for an evaluation for cataract surgery on my left eye and possibly something on the right eye. The left eye surgery would be done in the afternoon. I was there at 830am and would have both eyes examined and evaluated until about 1130am.My only negative was the instructions on whether my driver had to be in the building all day or just for the surgery in the afternoon. First was told he just needed to be there before the surgery started, then it was he must be in the building all day, then it was he just needed to be on the property in the parking lot or the waiting area for the surgery. Ultimately he was able to go get something to eat and was then in the waiting room before the surgery. I understand the need to be there before and during the surgery but not for the 3-4 hours of evaluation process. The issue is the instructions were not consistent during the day. Everything worked out fine, just need to make sure everyone is on the same page on the driver instructions.