Reviews

I'm 55yo and this was my first time ever having my eyes checked and I've got to say Carolina Eye Associates, Albemarle treated me with the utmost respect from check-in to check-out. Whatever they are paying Rebecca, it's not enough! Her professionalism is next to none, as she explains everything she is going to do before she does anything to your eyes, made me feel really comfortable and relaxed. She's AWESOME!Dr. Billingsley is the same, first time seeing this doctor and he knows how to communicate with his patients. Explains everything in detail and is very easy to talk to. Great place!!!

It was great

Dr was excellent apt setup ok. But there is no way to setup an account and you cant email them. But they want you to use their portal but you cant

Very nice, friendly and quick!

I was impressed at how friendly and helpful the staff in Pinehurst was, though there is some waiting which is not unexpected you as a patient are instructed that there will be , so you know what's coming. The pleasant demeanor having worked in several private offices in the past, keeping the patient informed of what's going on and wait times is extremely important.However I found that in the Sanford office the next morning , the front staff to be very rude and condescending to the patients as we waited almost two hours with no explanation And when we inquired, we were told we should expect a 2-hour wait in that office , with a tone that basically said ' shut up and sit down.' I asked if that's so, why is it not posted or that we were not informed. Patient time usage is as important as office time usage is my personal philosophy, However, the back staff and the doctor were superb, efficient polite and caring.