2170 Midland Road
Southern Pines, NC 28387
I did not have an appointment, but had what I considered a serious eye issue. The receptionist checked me in and told me it would be a little wait because of no appointment. When the assistant took me back to the examination room, she apologized for the wait. When I did get to see the doctor, he was very attentive and thorough. Dr. Phillips diagnosed my problem and prescribed drops. He was very kind, urging me to call if I didn't get relief before my next schedule visit in four days. It was a Monday, they were short-staffed and very busy, but at no time did I feel rushed. The entire staff was very kind and accommodating.
I was taken care of and my concerns were addressed in detail and with care.
Fantastic experience with the doctors and medical team. Front office could be more welcoming and friendly, but excellent medical experience.
Dr. Shah answered all of my questions and spent time reassuring me. I am feeling very comfortable now going into the surgery.
Dr. Haddad was very professional and courteous. Outstanding Doctor. My only issue is that Carolina Eye Associates over books and tries to push as many patients through in a day as possible. I have been in on three different occasions and each time I arrived on time and still had a 40-to-60-minute wait before being seen by the doctor and my time with the doctor seems rushed.